ARAM KHACHIKYAN

PMP® PSM-I™

EXECUTIVE SUMMARY

A certified project management expert with 6+ years of experience in Technical Project Management and 8 years of background in Web Development. A technical professional with the ability to systematize and optimize processes, deal with uncertain situations, strategically maintain good relationships with stakeholders, as well as understand company needs at the given moment. Have experience in managing and mentoring Junior PMs.

FUNCTIONAL EXPERTISE

Project Full Lifecycle (SDLC)
Agile/Scrum Project Management
Scope, Budget, Timeline Management
Backlog Prioritization
Technical Project Management
Project Reporting & Insights

EXPERIENCE

TAPIT

Aug 2023 – Present

A tech company providing smart interface software and self-ordering kiosks for food chains, focused on streamlining customer service and operational efficiency.

Technical Project Manager

Leads the end-to-end development and continuous improvement of the company's main software product, applying SDLC cycle to ensure structured and efficient delivery.

Backlog Prioritization:

Plans and prioritizes feature development using Jira workflows, agile methods, and stakeholder input, aligning with CI/CD for faster releases. Delivered 190+ major tasks in 17 months with ~85% on-time completion.

Project Reporting & Insights:

Builds and maintains reporting systems to track project KPIs, velocity, and sprint progress, enabling data-driven decisions and transparency for stakeholders. Improved delivery forecasting accuracy by ~20%.

Technical Project Management:

Drives performance improvements in codebase and database, manages bug triage, and enhances deployment speed. Increased overall system speed by 1.5x.

FUNDFORCE

Aug 2022 – Sep 2023

A fundraising consultancy agency with an international team of experts providing services of institutional fundraising and capacity building.

Project Manager

Leads successful delivery of fundraising projects through expert management of scope, budget, and timeline, risk assessment, stakeholder relationships, and coaching and managing other project managers.

Project Full Lifecycle Management:

Manages the full project lifecycle, ensuring projects are initiated, planned, executed, and closed with a strong focus on scope, budget, and timeline management. E.g., Directed multiple large-scale projects, overseeing budget and timeline constraints while ensuring the delivery of high-quality results.

Risk Assessment and Risk Responses:

Assesses risks proactively, identifying potential challenges and developing effective strategies to mitigate their impact. E.g., Assessed project risks and implemented robust contingency plans to ensure projects were completed on time and within budget, despite unexpected roadblocks.

Stakeholder Management:

Builds strong relationships with key stakeholders, aligning goals and ensuring project success. E.g., Managed relationships with senior stakeholders, fostering trust and collaboration to drive project results.

SCANDIWEB

Jan 2021 – Aug 2022

A Magento Agency with 650+ employees, and clients like Puma, Ford, JYSK, Walmart, The New York Times, and airBaltic.

Technical Project Manager

Plans and oversees projects within an organization, from initiation to completion.

Project Full Lifecycle Management:

Ensures initiation, planning, executing, and closing of complex projects. E.g., Managed the company's internal project, leading 19 professionals, including initiating all the internal procedures, associating senior management in refining these procedures, planning timelines, and ensuring execution and monitoring. Delivered 8 Magento e-commerce-related products.

Agile/Scrum Project Management:

Uses Scrum and Kanban methodologies to manage software development processes, focusing on continuous releases and incorporating customer feedback iteratively: E.g., worked with 4 teams on international projects (Jan 2021 - now) using Scrum and Kanban methodologies. Ensuring client satisfaction and delivering ~100K GPB products.

Scope, Budget, Timeline Management:

Managing the Iron Triangle of Project Management, ensuring that Scope, Budget, and Schedule are successfully planned and under control. E.g., Oversaw the Vaping.com project implementation. Successfully planned and managed scope, budget, and timeline. Properly documented all the change requests and followed their implementation. Continuously evaluated the timeline and eliminated time waste as much as possible.

THE PROJECT DRIVERS

Sep 2019 – Jan 2021

Software development and engineering (IoT) agency with 50+ employees, and enterprise clients like Breezio.com and Ushare.to, ALERTPOINT® Security and S4FE

Technical Project Manager

Takes responsibility for several projects within an organization, being in charge of planning, budgeting, executing, monitoring, reporting, and ensuring that projects meet the expectations of the clients.

Coordinating People and Processes:

Brings people together to accomplish organizational goals. E.g., Successfully led the team of the Breezio.com project in the force majeure situation when COVID-19 just started spreading and managed the successful delivery of the project's ongoing changes Feb 2020 - Jan 2021.

Risk Assessment and Risk Responses:

Forecasts, evaluates, and prioritizes risks. Identifies procedures to avoid or minimize their impact. E.g., identified COVID-19 risk that would impact work on the project, planned leadership procedures to mitigate the risk (promoted work-life balance, trust-building, giving recognition more frequently, getting feedback, and improving processes, organized remote team building activities)

Stakeholder Management:

Maintains good relationships with the people who have the most impact on the project. Communicating with each one in the right way: engaging closely, keeping them satisfied, keeping them informed, and monitoring their interest. E.g., Maintained good relationships with the Product Manager and CEO, demonstrating high professionalism, a human-centric approach, and working closely with the business needs.

PREVIOUS ROLES

Managing Partner / Co-Founder – WiseSource Web Development (2017 - 2019)
Senior Software Developer / Team Lead – GetTreated Medical Travel (2016 - 2017)
Web Developer - GetTreated Medical Travel (2015 - 2016)
Web Developer – Freelance (2013 - 2015)
Team Lead – ColibriLab LLC (2012 - 2013)
Web Developer – Iguan Systems LLC (2011 - 2012)

EDUCATION

Master of Laws, LLM

Banking, Corporate, Finance, and Securities Law

St. Petersburg Institute of International Trade, Economics, and Law

Additional Professional Development:

OTHER RELEVANT INFORMATION

Languages:

English
B2
Armenian
C2
Russian
C1

Technical Skills:

Jira Asana Trello Microsoft Office Google Services HTML/CSS Figma Adobe Illustrator Invision Canva Adobe XD Confluence Notion Pipedrive Salesforce Linux Cloud Deployment